Our size guide is available on every product page. If you need additional assistance, contact our customer service team.
Our return policy allows returns within one week of purchase, provided the item has not been tampered with and is in its original condition.
Always follow the care instructions on the garment label. Generally, wash similar colors together, use mild detergent, and avoid high heat when drying to preserve fabric quality.
Only one promo code can be used per order. Promo codes cannot be combined.
You can stay updated on upcoming sales and promotions by subscribing to our newsletter, following us on social media, or regularly checking our website's homepage for announcements.
You can contact our customer service team by emailing team@yego.shop, calling +256 785 687504, or using the contact form at the bottom of this page. We are available to assist you at any time.
Our store is located at Kisenyi, Mengo, Kampala, Uganda. You can visit us during our business hours or contact us for directions. We look forward to welcoming you!
Refunds are processed within 3–5 business days after we receive and inspect your returned item. The amount will be credited to your original payment method. Processing times may vary depending on your bank or payment provider.
Yes, you can exchange an item as long as the item you purchased is not compromised (unused and in its original condition) and payment for the new item is settled. Please contact our customer service to arrange your exchange.
Our return policy allows you to return items within one week of purchase, as long as the item is unused, in its original condition, and has not been tampered with. Please keep your receipt and contact our customer service to initiate a return. Refunds are processed after we receive and inspect the returned item.
